Remote Learning Information for Parents

It is important for all parents to read the information below as it will assist with supporting your children during Remote Learning.

General Guidelines for Remote Learning
  • Each day will commence at 8:30am with Daily Starter Zoom Meeting in your child’s Home Class – we expect all students to be logged in for this. Rolls will be marked at this time, therefore if your child is ill or unable to engage in Remote Learning for that day, please call the Absentee Line 3184 5584 or mark as absent via the Parent Lounge. If you have not let us know and your child is marked absent in their Home Class Zoom Meeting, you will be contacted via SMS.
  • Students won’t be required to wear their school uniform however, they will be required to dress in suitable attire for Zoom sessions (eg: clothing appropriate for casual dress days).
  • As much as possible and practicable for your family circumstances, follow your child’s timetable. The lessons in yellow are Zoom lessons and we would ask that your child attend these classes. The green lessons are self-paced learning and if needed you can be flexible with when these lessons occur.
  • Rights and Responsibilities and our Digital Technology Policy will continue to apply as per normal.
  • Identify a safe, comfortable quiet space in your home where your child can work effectively.
  • The following are our approved Online Learning Platforms:
    • Online@Hillbrook and its associated applications (Online@Hillbrook will be the starting point for all teaching and learning)
    • Google suite
    • Stile
    • School email
    • Teacher conferencing via Zoom
  • Teachers will initiate conferencing meetings via Zoom, however students can obtain permission from their teacher to begin a Zoom meeting, as long as the teacher is also invited to the session.  Zoom is available from 8:00 a.m. to 6:00 p.m. weekdays only.


Parents Role in Supporting Remote Learning
  • Knowing what work your child is expected to complete over the course of a week – you can access learning plans at Online@Hillbrook using your child’s login details. We are asking students to provide parents with access during the Remote Learning period so you can provide support. You can also access their timetable here.
  • Encourage your child to take responsibility for staying in touch with their teacher, their class and their friends and community. 
  • Please remind your child as part of their responsible routine to check their email each morning and afternoon.
  • Help to build your child’s capacity by allowing them to work things out for themselves as much as possible. Be available to support and guide, but allow them to manage their learning.
  • Helping establish routines – routines and consistency can be a source of comfort for parents and children alike, but keep in mind that your routine doesn’t have to be exactly the same as a school routine.
  • Make sure the timetable is manageable for everyone, and flexible enough that you can adapt it as you learn what works for your family.
  • While we appreciate we have all experienced remote learning previously, please contact us if you need clarification or assistance or would like to provide feedback.


Student Responsibilities during Remote Learning
  • Being ready to start school with Daily Starter Zoom Meeting at 8.30am. Students need to establish and/or follow a daily routine for learning.
  • Regularly monitoring digital platforms and communication to check for notices and feedback from teachers.
  • Completing tasks with integrity and academic honesty, doing their best work.
  • Meeting timelines, commitments, and due dates set by their teachers.
  • Communicating proactively with their teachers if they cannot meet deadlines or require additional support.
  • Collaborating and finding ways to productively support classmates in their learning.
  • Following Hillbrook’s Guidelines for Students for Remote Learning.
  • Seeking out and communicating with school staff as different needs arise, your Home Teacher, Class Teacher and Year Coordinator are there to listen and support you. The Student Wellbeing Team, including Ms Taylor, Mrs Forbes, Mrs Dunlop, Mr Adams and the members of the Enrichment Team, are also ready to provide assistance.
  • Providing their password to Online@Hillbrook to parents – this is essential for helping parents support their child’s learning.
Family Wellbeing

Tips for looking after your children and yourselves during Remote Learning include:

  • Talking to your whole family about what is happening. Understanding the situation will reduce their anxiety.
  • Help your child to think about how they and you have coped with difficult situations in the past and reassure them that they will cope with this situation too.
  • Exercise regularly. Exercise is a proven treatment for stress and depression.
  • Encourage your child to keep in touch with family members and friends via telephone, email or social media (where appropriate).
  • Visit here for mindfulness ideas.
  • Ask for help. Home Teachers, Student Counsellors, the School Chaplain, Year Coordinators, the Head of Student Wellbeing, Hillbrook’s School Leadership Team and any teacher are ready and willing to give advice or support at any time. Every student has the right to feel safe and free from harm at all times. At Hillbrook, creating a safe environment for our students is a responsibility we take very seriously. We have Student Protection policies and procedures which can be found here.
  • If you have a student wellbeing concern, call reception 3354 3422 and leave a message on the dedicated Student Wellbeing line. Your call will be returned by a member of the Student Wellbeing Team.


  • With teachers – our teachers are available via email for both parents and students. Every email will be answered within 48 hours as per our Guidelines for Electronic Communication with staff. Please bear in mind the email load on our Teachers will be higher than normal during this period and they will do their best to respond in a timely manner.
  • With students – we encourage parents to start and finish each day with a simple check in with their child. You might like to start by asking one or two open ended questions to gauge how they are tracking. We will provide more information on these conversations in a future update.
  • With the school – if you have a general enquiry about COVID, Remote Learning or any other concern, please email us, we want to hear from you –